Shenzhen Concert Hall is located in the central area of Futian District, Shenzhen. It is a modern professional hall specifically designed and constructed for music performance. It lies upon the beautiful Lianhuashan Park to the north and connects with Shenzhen City Hall to the south. It covers a surface area of 26,345 square meters and a construction area of 41,423 square meters. The hall is designed by Arata Isozaki, a famous Japanese architecture master, who is the Laureate of the Pritzker Architecture Prize and enjoys a reputation in the international construction field. The outlook and shape of this architecture are very special. The outer walls are painted in five different colors: yellow, red, blue, white and black, which represent the traditional Chinese ideologies for the five elements. In this way, a combined style of Chinese and western cultures is presented.
Shenzhen Concert Hall is constituted by Symphony Hall, Theater Studio and other subordinate facilities. The Symphony Hall and Theater Studio are designed according to international standards and they are suitable for the performance of symphony, chamber music, instrumental music solo, ensemble, concerto, vocal solo, multiple duets, group singing, chorus, opera, oratorio, light opera, and musicals. Besides, it can also present music shows in the forms of movie concert, jazz, music prose recitation, spot music fashion show and hold international or domestic music contests and music award ceremonies. There are subordinate facilities like Golden Tree Foyer, Outdoor Music Square, Recording Studio, Video Studio, VIP Room, Dressing Room, and Audience Lounge. Besides, those facilities have greatly enriched the artistic charm and practical functions of the hall. While strolling inside, you will feel the sense of art and obtain the spiritual pleasure.
Guided Tour
Guided TourVenues
Venues
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Shenzhen Concert Hall -
Longgang International Arts CenterThe Longgang International Arts Center is a major municipal cultural and sports facility in Shenzhen, positioned as a world-class integrated innovation base for technology and culture.It aims to become a benchmark smart cultural venue in the Greater Bay Area and a high-level public art space for citizens.
Covering a site area of 43,000 square meters with a total floor space of 110,200 square meters, the project involves a total investment of 2,086 billion yuan. Its key facilities include: an International Performing Arts Center (featuring a 1,457-seat 5G-enabled smart theater, 540-seat small theater, 305-seat concert hall, and various rehearsal rooms/creative studios). An Art Exhibition and Experience Incubation Center (housing digital art galleries, exhibition spaces, and a tech-art incubation hub). A Tech-Art Education Center with supporting public art education programs.
The design scheme emerged victorious through an international competition, led by TVS Design - a top-ten American architectural firm. The architecture poetically interprets the lyrical beauty of traditional Chinese instruments like the pipa, xun, and erhu through formal expressions, material details, and spatial configurations. Notably, its innovative spatial organization metaphorically invites visitors to experience the venue as if inside musical instruments - with natural light filtering through "sound holes" and "finger holes" to create unique immersive artistic encounters.
Construction commenced in November 2021, with completion expected by the end of 2025.
Service
The following details the locations of admission entrances and related service facilities in Shenzhen Concert Hall, including instructions and precautions for services such as ticket collection, item storage, souvenir stamping, drinking water, and charging.
1.Ticket Collection and Admission
Audiences may choose to enter using either an e-ticket or a paper ticket.
· E-tickets: A dynamic QR code can be presented directly at the entrance for admission (search for the “Shenzhen Concert Hall Mini Box Office” WeChat mini-program, find the QR code in the “Tickets” section). Alternatively, you can exchange for a paper ticket before admission at the Box Office on the first floor, or use the self-service ticket machine nearby to scan the QR code and print a ticket. Once a paper ticket is issued, the original e-ticket QR code becomes invalid.
· Paper Tickets: Audiences can directly present their paper tickets for admission.
If you have already used an e-ticket for entry, paper ticket exchange is unavailable during the performance. You may collect a commemorative paper ticket at the Box Office on the first floor after the performance ends.
· Shenzhen Concert Hall has two performance halls. Please proceed to the corresponding hall’s entrance for ticket admission (Symphony Hall Admission Entrance / Theater Studio Admission Entrance). Security checks are conducted at all admission entrances. Flammable, explosive, and sharp items are prohibited.
· Before admission, please carefully check your ticket information: The performance hall is either the Symphony Hall on the 2nd floor or the Theater Studio on the 5th floor. Also, note special instructions for children’s / non-children’s performances. Children not meeting the specified conditions will not be admitted.
· Pregnant women may inform security personnel in advance before the security check. Individuals with special needs can proactively explain their situation for dedicated assistance with the security check and seating guidance.
· E-tickets: A dynamic QR code can be presented directly at the entrance for admission (search for the “Shenzhen Concert Hall Mini Box Office” WeChat mini-program, find the QR code in the “Tickets” section). Alternatively, you can exchange for a paper ticket before admission at the Box Office on the first floor, or use the self-service ticket machine nearby to scan the QR code and print a ticket. Once a paper ticket is issued, the original e-ticket QR code becomes invalid.
· Paper Tickets: Audiences can directly present their paper tickets for admission.
If you have already used an e-ticket for entry, paper ticket exchange is unavailable during the performance. You may collect a commemorative paper ticket at the Box Office on the first floor after the performance ends.
· Shenzhen Concert Hall has two performance halls. Please proceed to the corresponding hall’s entrance for ticket admission (Symphony Hall Admission Entrance / Theater Studio Admission Entrance). Security checks are conducted at all admission entrances. Flammable, explosive, and sharp items are prohibited.
· Before admission, please carefully check your ticket information: The performance hall is either the Symphony Hall on the 2nd floor or the Theater Studio on the 5th floor. Also, note special instructions for children’s / non-children’s performances. Children not meeting the specified conditions will not be admitted.
· Pregnant women may inform security personnel in advance before the security check. Individuals with special needs can proactively explain their situation for dedicated assistance with the security check and seating guidance.
2. Ticket Storage Locker Service
(1) Location and Function
· Location: in the corner to the right of the security scanner at the Theater Studio Admission Entrance.
· Function: Free self-service storage for tickets only.
· For ticket storage only, please do not store other items.
· Lockers are cleared regularly (every Monday and periodically on weekdays).
(2) Usage
· Storing an item: Scan the QR code with your phone, click “Store Item”, select a locker number, the system generates a retrieval code, the door opens for you to place tickets inside, close the door to complete. The retrieval code will be displayed in the service account and can be forwarded.
· Retrieving an item: On the screen, click “Retrieve with Code”, enter the retrieval password, click “Finish Retrieval”, the door opens for you to take the item, close the door to complete. The service account will display the status.
· Location: in the corner to the right of the security scanner at the Theater Studio Admission Entrance.
· Function: Free self-service storage for tickets only.
· For ticket storage only, please do not store other items.
· Lockers are cleared regularly (every Monday and periodically on weekdays).
(2) Usage
· Storing an item: Scan the QR code with your phone, click “Store Item”, select a locker number, the system generates a retrieval code, the door opens for you to place tickets inside, close the door to complete. The retrieval code will be displayed in the service account and can be forwarded.
· Retrieving an item: On the screen, click “Retrieve with Code”, enter the retrieval password, click “Finish Retrieval”, the door opens for you to take the item, close the door to complete. The service account will display the status.
3. Souvenir Stamp Station
· Performance-specific Limited Stamps: Located on the table next to the Cloak Room. These are limited-edition stamps related to the performance that evening.
· Daily Random Stamps: Located on the high square table to the left of the Symphony Hall Admission Entrance. Audiences can stamp free commemorative limited-edition stamps of Shenzhen Concert Hall.
· Daily Random Stamps: Located on the high square table to the left of the Symphony Hall Admission Entrance. Audiences can stamp free commemorative limited-edition stamps of Shenzhen Concert Hall.
4.Drinking Water and Charging Areas
· The Drinking Water Area is located on the white pillar to the left of Symphony Hall Admission Entrance. Self-service drinking water and disposable cone cups are provided. The water dispenser allows temperature adjustment, please be cautious of hot water to prevent scalding.
· The Charging Area is located to the left of the Drinking Water Area, providing self-service charging, including Apple chargers, TYPE-C chargers, Android chargers, and wireless chargers.
· The Charging Area is located to the left of the Drinking Water Area, providing self-service charging, including Apple chargers, TYPE-C chargers, Android chargers, and wireless chargers.
5.Cloak Room
(1) Location and Operating Hours
· Location: 20 meters straight ahead from the left side of the Symphony Hall Admission Entrance.
· Function: Free luggage storage service.
· Operating hours on weekdays: 16:00 until the performance ends.
· Operating hours on weekends: 11:00 until the performance ends.
(2) Services
· Item Storage Service includes flower storage. For audiences presenting flowers, please empty the water from the bouquet and store it at the Cloak Room before the performance starts. During the last two pieces of the performance, please wait at Door ① and follow the staff’s guidance.
· Shawl Rental: Free rental with a cash deposit of 100 RMB or a valid physical ID. Mobile payment (100 RMB deposit) is also accepted. The deposit is refundable upon return on the same day. A handling fee will be charged for late returns.
· Available items include: mosquito repellent, masks, mints, band-aids, cotton swabs, etc., and daily necessities such as an eyeglass cleaner, feminine products, sewing kits, lint rollers, etc.
· Location: 20 meters straight ahead from the left side of the Symphony Hall Admission Entrance.
· Function: Free luggage storage service.
· Operating hours on weekdays: 16:00 until the performance ends.
· Operating hours on weekends: 11:00 until the performance ends.
(2) Services
· Item Storage Service includes flower storage. For audiences presenting flowers, please empty the water from the bouquet and store it at the Cloak Room before the performance starts. During the last two pieces of the performance, please wait at Door ① and follow the staff’s guidance.
· Shawl Rental: Free rental with a cash deposit of 100 RMB or a valid physical ID. Mobile payment (100 RMB deposit) is also accepted. The deposit is refundable upon return on the same day. A handling fee will be charged for late returns.
· Available items include: mosquito repellent, masks, mints, band-aids, cotton swabs, etc., and daily necessities such as an eyeglass cleaner, feminine products, sewing kits, lint rollers, etc.
6. Phone Pocket and Program
(1) Phone Pocket Usage
Phone Pocket is located on the left side of each seat. Please place your phone inside after being seated to prevent it from falling during the performance.
(2) Program Collection and Usage
· Paper Program: The paper program display stand is located directly below the steps in the Golden Tree Foyer. Audiences are welcome to take a copy as needed and can stamp it with a souvenir stamp. Please do not use flashlight mode to read during the performance. Handle gently and be careful not to drop it when reading inside the hall.
· E-program: An e-program is also available and will be published on the Shenzhen Concert Hall’s official WeChat account.
Phone Pocket is located on the left side of each seat. Please place your phone inside after being seated to prevent it from falling during the performance.
(2) Program Collection and Usage
· Paper Program: The paper program display stand is located directly below the steps in the Golden Tree Foyer. Audiences are welcome to take a copy as needed and can stamp it with a souvenir stamp. Please do not use flashlight mode to read during the performance. Handle gently and be careful not to drop it when reading inside the hall.
· E-program: An e-program is also available and will be published on the Shenzhen Concert Hall’s official WeChat account.
FAQ
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qWhere can I find information about the festival?aThe Verbier Festival 2026 Shenzhen will be held at the Shenzhen Concert Hall and the Longgang International Arts Center. The festival has launched its official WeChat Official Account, Xiaohongshu, and Sina Weibo (account name: Verbier Festival Shenzhen 2026). Music lovers are welcome to follow these official accounts for timely updates. You can also stay tuned to the official platforms of the Shenzhen Concert Hall.
For ticketing inquiries regarding the Shenzhen Concert Hall programs, please call: +86-755-82841888 ext. 1 or email: shenzhenverbierfestival@szyyt.com. For other inquiries, you may leave a message via the festival’s official social media accounts.
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qHow can I purchase student tickets?aThe Shenzhen Concert Hall has recently released student ticket purchase authentication rules. Mainland Chinese youths aged 6 to 25 should complete real-name authentication on the “Shenzhen Concert Hall Mini Box Office” WeChat mini-program. After authentication, enter the corresponding event page to directly select and purchase child or student tickets. Students holding a Home Visit Permit (for Hong Kong and Macao residents) or a foreign passport can purchase tickets at the offline Box Office counter of the Shenzhen Concert Hall.
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qHow can I purchase group tickets?aAfter tickets go on general sale on November 24th, please contact the Shenzhen Concert Hall Box Office for group ticket purchases. Discounts will be determined based on the total amount and the specific performances. Contact: +86-755-82841888 ext. 1.
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qHow can I apply for masterclasses (e.g. piano or violin lessons)? How much is the fee?aMasterclasses will be held at the Shenzhen Concert Hall and are open to the public. Information on how to apply, the rules, and fees has been announced. Please check the official website for details.
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q How can non-mainland residents use a Shenzhen Concert Hall membership card to enjoy ticket purchase benefits?aNon-mainland residents can access the “Shenzhen Concert Hall Mini Box Office” WeChat mini-program via WeChat International to apply for a membership card and enjoy ticket purchase discounts. These benefits are only applicable for purchases made through the mini-program or at the Shenzhen Concert Hall Box Office.
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qDo the packages include tickets for the Longgang International Arts Center? If I want to book tickets for Longgang, where can I buy them?aThe currently available packages for pre-order and the single tickets do not include the 4 concerts at the Longgang International Arts Center; they only cover the 17 concerts at the Shenzhen Concert Hall. Information regarding the sales policy for the Longgang section concerts will be released later. Please follow the festival’s official accounts for updates.
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qIf I’m buying tickets for a friend from Hong Kong, is real-name registration required?aReal-name registration is not required for any ticket type except student tickets.
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qFor those waiting for single tickets to go on sale, should we check Trip.com based on China time?aTickets have been available on the “Shenzhen Concert Hall Mini Box Office” WeChat mini-program and official website since 12:00 on November 24th. Tickets on Trip.com International have been available since 15:00 on the same day (both times are China Standard Time).
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qAre there purchase limits for the lowest-priced tickets?aThere are no purchase limits for the lowest-priced tickets. They are available on a first-come, first-served basis.
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qWhere can I see the seating chart?aAfter tickets went on sale on November 24th, the seating chart has been available for viewing for each performance.
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qCan the Shenzhen Concert Hall mini-program now support combined payment for multiple performances?aThe “Shenzhen Concert Hall Mini Box Office” WeChat mini-program only supports combined payment for packages. During the festival, “Custom Combo” and “Chamber Combo” options will be introduced. Once the minimum number of performances is selected, you can choose seats and pay for multiple performances together.
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qAre there age restrictions for the performances? Do children require tickets?aAll festival performances and events (including masterclasses) are open to children over 1.2 meters tall or aged 6 and above. A valid ticket is required for entry. Children who do not meet these criteria are not permitted. Children under 1.2 meters tall but already 6 years old must present their ID document for verification upon entry. All patrons require one ticket per person, and seating is assigned.
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q If I cannot attend after purchasing a ticket, are refunds or exchanges supported?aPerformance tickets are not ordinary goods; they are time-sensitive and limited. Once sold, tickets cannot be refunded, exchanged, reported lost, or reissued. Please double-check your purchase information and keep your physical tickets or electronic orders safe. If you cannot attend due to personal reasons, please handle the tickets appropriately on your own. We appreciate your understanding.
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qAre accessible seating or special viewing services available?aThe Shenzhen Concert Hall provides accessible seating. To purchase such tickets or book related services, please call the Box Office in advance: +86-755-82841888 ext. 1.
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qWill there be merchandise or autograph sessions during the festival?aThe festival will launch a series of cultural and creative merchandise, and there will be various on-site experience activities. Please follow the official accounts for details.
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q Are e-tickets accepted for entry? How are e-tickets purchased overseas verified?aE-tickets purchased through the “Shenzhen Concert Hall Mini Box Office” WeChat mini-program can be scanned directly for entry; no exchange for paper tickets is needed. Patrons who purchase tickets via Trip.com International must exchange their e-tickets for paper tickets at the Shenzhen Concert Hall Box Office before the performance.